Hawaiian Humane Society
  • Honolulu, HI, USA
  • Salary
  • Full Time

PRIMARY PURPOSE: Performs all administrative and clerical functions in the Development Department.

Reports To: Manager of Annual Giving

Supervises: Volunteers


  • Program Management. Manages the Hawaiian Humane Society's Stepping Stones, Auto Donation and Adoptions & Admissions Holiday Giving Tree programs following established policies and procedures.
  • Daily Cash. Inputs daily cash (Part 1) in Raiser's Edge and serves as backup for the Gifts & Database Coordinator when needed to input part 2.
  • Department Files. Maintains development department files.
  • Retail Support. Supports the Development Department's role in retail initiatives. Assists with processing retail orders, generating retail sales reports, organizing inventory, and replenishing stock.
  • Event Support. Under the supervision of the Director of Development and Special Events Manager, provides support for events including Tuxes & Tails, PetWalk, and smaller fundraisers.
  • Gift Processing. Processes daily cash. Serves as back-up support for the Gifts & Database Coordinator for the inputting and processing of gifts when workload demands.
  • Clerical and Administrative Support. Provides support functions as needed for the department. Provides support for Development Committee's activities.
  • Supplies. Oversees the supplies and equipment needs of the department. Manages the organization of department offsite storage and electronic files.


  • Other duties as assigned.


  • Work Environment: Indoors in air-conditioned office. Occasionally outdoors for special events.
  • Equipment Use: PC/Mac proficiency, MS Office (Word, Excel, PowerPoint, Outlook) and standard office equipment use. Use of general office cleaning equipment and supplies.
  • Hours: Regular work hours are: Monday Friday, 9:00 a.m. 6:00 p.m. Flexibility to work evening and/or weekend hours for special events is required.


  • Must maintain and present personal conduct, personal appearance, and office space as a professional. Includes well-groomed and professional appearance and tidy office areas.
  • Must exercise compassion, patience, professionalism, flexibility and tact when working with a broad range of volunteers and the public including difficult, emotional or angry people.
  • Requires ability to treat people and animals in a pleasant, courteous and professional manner.
  • Must be able to prioritize, work independently, problem solve and meet deadlines.
  • Must have a flexible disposition to work with and engage a variety of volunteers, supporters and businesses.
  • Must have experience handling confidential information with integrity.
  • Requires working within deadlines and with limited resources.
  • Requires patience and tact when dealing with difficult, emotional or angry people.
  • Requires ability to work independently with limited supervision.
  • Requires long periods of sitting and working alone at workstation.
  • Occasionally requires moving and lifting boxes and other items up to 30 pounds with or without reasonable accommodation.
  • Occasionally requires kneeling and bending for access to department files.


  • Skills/Knowledge: Working knowledge of Microsoft Office Suite. Requires high-level customer service and attention to detail with strong organizational skills. Must have excellent oral and written communication skills, knowledge of business correspondence and the ability to understand and apply standard mathematical concepts. Valid driver's license with clean traffic abstract and access to a personal automobile. Must agree with and be committed to the Hawaiian Humane's mission, objectives and programs.
  • Education/Training: College or University degree preferred.
  • Experience: Previous experience in Development. Raiser's Edge experience preferred. Salsa Engage and Photoshop/Canva experience helpful.

The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Hawaiian Humane Society
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